Stripe Direct Debit integration

Direct Debit made simple

Stripe Direct Debit is included (Yes) on all Scrubix plans. Connect once, then send mandate setup links by email and SMS from the Stripe Direct Debit hub.

Connect

Activate Stripe Direct Debit from Settings using secure OAuth.

Invite

Send customer mandate links with custom email/SMS messages.

Collect

Track status updates and apply payment workflow inside the app.

Stripe Direct Debit hub inside Scrubix

Activation controls

Connect, refresh status, and disconnect controls from one place.

Invite controls

Single customer and bulk active regular customer invite paths with custom messages.

Status visibility

In-app outcomes for sent, partial and failed sends with safer guidance.

Why Direct Debit is worth enabling

  • Reduces failed follow-up by making payment setup easier for repeat customers.
  • Supports more predictable recurring collection flow.
  • Cuts manual admin around payment reminders and transfer tracking.

Customer communication and mandate setup must stay clear, accurate and compliant with applicable rules.

Direct Debit is subject to Stripe Direct Debit terms and scheme rules. Keep customer communication clear and accurate. Review Stripe Direct Debit Terms and Conditions.