Stripe payments
Connect Stripe, enable card/direct debit, send setup links, and track status updates.
Help Centre
Guides for payments, messaging, invoicing, and reconciliation.
Bank reconciliation
Use Connect Bank in app to securely link bank data and improve matching in reconciliation workflows.
Messaging and templates
Use SMS/email templates, reminders, and opt-out controls for cleaner communication.
Search common questions
Showing all questions.
How do I connect Stripe?
Open Settings in the app, go to payments, tap Connect Stripe, complete onboarding, then refresh status.
How do I send a Direct Debit setup link?
From customer billing controls, enable Direct Debit and send setup link by SMS, email, or both.
How do I link bank account data for reconciliation?
Use the Connect Bank option in Finances, follow the secure bank linking flow, then review suggested matches before confirming.
Which payment methods can customers use?
Depending on Stripe eligibility and region: Apple Pay, Google Pay, Visa/Mastercard, Klarna, and Clearpay.
How do I contact support?
Email support@scrubix.co.uk with screenshots, account email, and business name.