Legal Centre
All Scrubix legal policies in one place.
This legal centre is the source of truth for service terms, data protection, cookies, acceptable use, billing rules and payment processing terms.
For data protection requests contact data@scrubix.co.uk. For support contact support@scrubix.co.uk.
How to use this section
- Read Terms and Conditions for the service contract and billing framework.
- Read Privacy Policy and GDPR and DPA for data handling responsibilities.
- Read Delete Account and Data for account deletion, record deletion and support help with deletion requests.
- Read Stripe Processing Terms before connecting Stripe and taking customer payments.
- Read GoCardless Processing Terms before connecting GoCardless and taking direct debit payments.
- Read Acceptable Use before using SMS/email features.
- Read Refunds and Cancellation for subscription and credit handling rules.
Privacy Policy
What we collect, why, where it goes, and how long we keep it.
GDPR and DPA
Controller/processor roles, rights handling and legal safeguards.
Terms and Conditions
Your contract with Scrubix including payment, conduct and liability.
Delete Account and Data
How users can delete their Scrubix account, remove individual records and request support help.
Cookie Policy
Website cookie classes, consent and controls.
Acceptable Use
Rules for lawful and safe use of messaging and platform features.
Refunds and Cancellation
How cancellations, failed renewals and refund requests are handled.
Stripe Processing Terms
Connected account terms, payout and payment obligations.
GoCardless Processing Terms
Direct debit connection, mandate, collection and payment obligations.
Modern Slavery Statement
Our anti-slavery commitment and supplier standards.